A Guest Guide
Welcome to our part of

Heaven

Put Ivančevića 11
21203 Donji Muć, Croatia
Dalmatian
Hinterland
Welcome
Your host · Ivan
Chapter 1 · Welcome

Make yourself
at home.

Your host
Ivan

Hello, I am Ivan. I have spent over 10 years learning that true hospitality isn't about formal rules, but about how you make people feel. My parents taught me that the best way to welcome someone is with a genuine smile and a helping hand. In our culture, we don't see strangers; we see equals who deserve kindness and a bit of a laugh. I believe that being a great host means being someone who stays jolly and keeps the energy light.

For me, hospitality is a lived experience that I bring to life through simple, sincere kindness. Whether I am helping a guest with a request or just sharing a moment of joy, I carry those countryside values with me every day. After a decade in this role, my goal remains exactly what my family taught me: treat everyone with a warm heart and make sure they leave with a smile.

— Ivan
Wi-Fi Access
NetworkHeaven_Guest
Password· · · · · · · ·
Ask host to reveal
Chapter 2 · Arriving

Arriving &
settling in.

Check-in
16:00
Check-out
10:00
Keys & entry

I'll meet you at the gate to hand over keys and show you around. Late arrival? Text me — the lockbox code is on request.

House Guide
Wood stove
For the cold nights — wood stacked outside the konoba.
A/C on all floors
They all use the same remote — 23 °C is the sweet spot.
Hot water
Always on, please don't turn it off.
TV + Wi-Fi
All channels included, plus Netflix + HBO. Please use the GUEST profile.
Konoba key
Inside the house, you'll find a second key that opens the konoba door.
Quiet from 22:00
Voices carry far in the valley. Indoor fun after ten.
Smoking outdoors only
Use the ashtray on the terrace. Please don't toss butts in the garden.
No parties or events
Day visitors welcome — please let me know first.
Lock up when you leave
Both gate and door, even for short trips.
Chapter 3 · What's in the house

Everything
already here.

A density-first checklist of what's at the property.

Kitchen

Espresso machine
Filter coffee
Kettle
Toaster
Oven
Microwave
Dishwasher
Cookware set
Wine glasses

Climate

A/C (bedrooms)
Wood stove
Electric heating
Ceiling fans

Entertainment

Smart TV
Wi-Fi (terrace too)
Bluetooth speaker
Books & games
Guide books
PSX

Family

Crib (on request)
High chair
Baby gate
Kids books

Outdoor

Wood BBQ
Outdoor table (6)
Sun loungers
Hammock
Fire pit

Practical

Washing machine
Iron & board
Hair dryer
First-aid kit
Mosquito plug-ins
Chapter 4 · Quick how-tos

Five-minute
how-tos.

Ivan's filming these. For now, here's the kit — if anything isn't obvious, message him on WhatsApp and he'll send a clip.

How-to
Coffee machine
Capsules in the drawer, water from the tap, descale light if it blinks.
How-to
A/C remote
Same remote on every floor — 23 °C is the sweet spot, AUTO mode handles humidity.
How-to
TV + streaming
All channels included, plus Netflix + HBO. Please use the GUEST profile.
How-to
Wood stove
Wood stacked outside the konoba. Light kindling first, then close the door slowly.
How-to
Jacuzzi
Switch is on the side panel. Cover stays on when not in use to keep the heat.
Chapter 5 · Bring the dog

Bring
the dog.

Luxury Villa Heaven is happily pet-friendly. We don't charge for pets — we just ask that they sleep on their own bed (one is by the door) and that the gate stays shut so they don't wander toward the road.

Chapter 13 · Good to know

Good to know,
before you ask.

The handful of practical questions guests ask us most. Anything we've missed, just message us — we're happy to help.

  • MONEY

    What currency is used?

    The euro (€). Croatia switched from the kuna in January 2023, so just bring euros — kuna is no longer in use.

  • PAYING

    Cash or card?

    Cards (incl. contactless and Apple / Google Pay) work in most restaurants, shops and supermarkets. Keep some cash for green markets, small family konobas, parking machines and the islands, where card isn't guaranteed.

  • ATMs

    Which ATMs should I use?

    Use a bank's own ATM — Zagrebačka, PBZ, Erste, OTP or HPB — for fair rates. Avoid the standalone “Euronet” machines (poor rates, high fees), and always choose to be charged in euros / “without conversion” — decline the machine's offer to convert to your home currency.

  • TAP WATER

    Is the tap water drinkable?

    Yes — tap water across Croatia is clean, safe and good to drink, so there's no need to buy bottled. (A tap marked “voda nije za piće” is non-potable, but that's rare.)

  • ISLANDS & CAR

    Getting to the islands — do I need a car?

    Ferries and faster catamarans (Jadrolinija and others) run daily in season, so you can island-hop without a car — and taking one across costs extra. Rent a car if you want freedom for beaches, national parks and inland day-trips; for a city or single-island stay you likely won't need one.

  • TIPPING

    Do I need to tip?

    Tipping isn't obligatory. In restaurants, rounding up or about 10% is normal if you're happy; for a coffee or a quick drink, just round to the nearest euro. Cash is appreciated.

  • LANGUAGE

    Will people speak English?

    Widely — especially younger people and anyone in tourism, so you'll be fine. A “Dobar dan” (hello) and “Hvala” (thank you) always go down well.

  • AT THE BEACH

    Anything to know about the beaches?

    Most beaches are pebble or rock rather than sand, and sea urchins like the rocks — cheap water shoes save your feet and let you get in comfortably anywhere. The Adriatic is clear and calm; mornings are the quietest.

Chapter 14 · Contact

In touch
& farewell.

Your Host
Emergency
★ ★ ★ ★ ★

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Thank you & goodbye
Heaven · Luxury Villa
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